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How do I create an account for the TotalEnergies IZI Safety solution?
How do I create an account for the TotalEnergies IZI Safety solution?
Youssef A avatar
Written by Youssef A
Updated over 10 months ago

How to Create an Account on IZI Safety

Welcome to IZI Safety! In order to access our platform and start using our services, you will need to create an account. This article will guide you through the process of creating an account on IZI Safety, depending on your specific situation.


Situation 1: You are a worker and need a personal access

If you are a worker and need a personal access to IZI Safety, you can ask the company manager in charge of compliance in your company to create an account for you. They can do this from their own account via the "Onboarding" tab.


Situation 2: You are a company manager or subsidiary admin and need an account for yourself

How to Request an Account Creation

If you are a company manager or subsidiary admin and need an account for yourself, you will need to request an account creation from our support team. This article will guide you through the process of requesting an account creation.

Step 1: Contact Support

The first step to requesting an account creation is to contact our support team. You can do this by sending an email to [email protected] or the dedicated email address previously communicated to you.

Step 2: Provide Necessary Information

When contacting support, please provide the following information:

  • First and last name, email address, company name, and profile (position).

This information will help our support team process your request more efficiently.

Step 3: Wait for Confirmation

After submitting your request, our support team will review it and create an account for you if necessary. You will receive a confirmation email once your account has been created.

Step 4: Log in to Your New Account

Once you have received confirmation that your account has been created, you can log in to your new account using the login credentials provided in the confirmation email.

Congratulations, you have successfully requested an account creation! If you have any further questions or issues, please don't hesitate to contact our support team for assistance.


Situation 3: You already have an account and want to create an account for one of your collaborators

If you already have an account on IZI Safety and want to create an account for one of your collaborators, follow these steps:

Step 1: Log in to your account and go to the "Onboarding" tab

First, log in to your account on the TotalEnergies IZI Safety platform. Once you are logged in, click on the "Onboarding" tab.

Step 2: Fill out the registration form

Next, fill out the registration form with the necessary information for your collaborator:

Step 3: Click "validate" to confirm the account creation

Once you have filled out all the necessary information, click on the "validate" button to confirm the account creation.

Step 4: Check your email for login information

If you have entered a valid email address, the new user will receive an automatic email containing their login information (username and password). Please note that this email may end up in the spam folder, so be sure to check there if you do not see it in your inbox.

If you have generated a fictitious email address, you will need to note down the login credentials yourself before validating the account creation. You will then need to send this information to the user yourself.

Congratulations, you have successfully created an account for your collaborator on IZI Safety! They can now log in and start using our platform/mobile app.

If you encounter any issues during the account creation process, please do not hesitate to reach out to our support team for assistance.

Thank you for choosing IZI Safety !

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