You are on this page because you are experiencing an error while launching the intervention on the mobile app! There's nothing to worry about, we've got a solution for you.

This message appears either when there is no site created on the platform, if the site location is more than 100 meters away or the coordinates are not accurate.

To solve this, it is necessary to obtain the precise coordinates of the location you are at. Simply go to Google Maps and copy the location details (longitude and latitude), then get in touch with the IZI Safety support team.

You can chat with us via the popup that appears on the right at the bottom of the page. Our team will be eager to assist you.